The general terms of sale are provided for the purpose of enabling buyers to place an order. By placing an order the buyer acknowledges his/ her complete acceptance, without exception, of the general sales conditions.
1 – PRICES
1.1- The prices that are listed by Fox in a Box-Huntington Beach include a 60 minutes play of our game, and are shown in USD.
1.2- All other services that are not included in the initial reservation will be billed in addition.
1.3- Fox in a Box - Huntington Beach reserves the right to request an ID from customers who might be minors.
1.4- Fox in a Box - Huntington Beach reserves the right to modify its prices at any time. Services will be billed according to the rates in effect at the moment the order is placed.
2 – RESERVATIONS
All reservations are processed in real time and are subject to availability. The sale will not be considered final until receipt of a confirmation email from Fox in a Box - Huntington Beach with the order number. The credit card will immediately be debited for the amount of services booked.
2.2- Exchange / Cancelations
Bookings cannot be refunded or exchanged unless the booked game is cancelled by Fox in a Box - Huntington Beach.
2.3- Room Arrangement since Fox in a Box - Huntington Beach prepares each of the game-rooms every day, depending on the amount of people booked, a room plan cannot be provided, and no complaints will be accepted regarding the assignment of a room by Fox in a Box - Huntington Beach.
By purchasing buyer certifies that Fox in a Box - Huntington Beach games, components, and puzzles are to be regarded as confidential. Any full or partial disclosure or publication to any third party violates Fox in a Box - Huntington Beach business interests.
3 – METHODS OF PAYMENT Fox in a Box - Huntington Beach will only accept payment by credit cards and paypal.
4 – SECURITY OF PAYMENT AND PERSONAL DATA
4.1- Security of payment Fox in a Box - Huntington Beach has entrusted its payment system to a specialist in online payment security. We do not keep any customer credit card information on our database.
4.2- Personal data
By booking through www.foxinaboxescaperooms.com, you consent to the use of those items of your personal data which are necessary to ensure the proper processing of orders. Fox in a Box - Huntington Beach undertakes to only use this data base for information purposes and commercial offers for Fox in a Box - Huntington Beach Games, and not to divulge these data to third parties except upon request by a judicial authority or other administrative authority empowered by law to request the communication of this information.
All data is handled with the greatest degree of care and discretion.
5 – ELECTRONIC BOOKING
5.1- Each booking has a unique order number which permits the access to our game.
5.2- The buyer will receive by email a booking confirmation that includes, order number, the exact date, and time of his reservation.
6 – INTERNAL REGULATIONS FOR THE GAME AT Fox in a Box - Huntington Beach
6.1- Fox in a Box - Huntington Beach does its utmost to offer you a game room that lives up to your expectations. However, the order, arrangement and casting of the game remain at the discretion of Fox in a Box - Huntington Beach and no complaints will be accepted in the case of a modification to the game.
6.2- It is strictly prohibited to take pictures, film or to record all or part of the game, or of the hall. Any violation of this prohibition will be sanctioned by the confiscation of the device until the end of the game, or will lead to the eviction of the game room, and could be prosecuted before the courts.
6.3- In addition, it is forbidden to reproduce texts, logos, images or any other element which appears either on the WEB site Fox in a Box - Huntington Beach, or emails sent by Fox in a Box - Huntington Beach.
6.4- Fox in a Box - Huntington Beach declines all responsibility for any damages relating to objects belonging to customers which have not been deposited at the reception desk, area reserved for this purpose.
6.5- Fox in a Box - Huntington Beach is a non-smoking environment.
7 – APPLICABLE LAWS – JURISDICTION
The present general sales conditions are subject to the law of the United States. United States Courts shall have sole jurisdiction in case of litigation.
The well being of our Fox in a Box customers has always been our top priority. Cleanliness and safety continues to be our highest concern and due to the Covid-19 pandemic we have implemented more evasive cleaning in our locations along with some changes in our game play.
All customers will have their temperature taken upon entering the facility.
All customers will be required to wear mask at all times.
All rooms will be fully cleaned and sanitized with medical grade disinfectants between every guest experience. Special attention will be paid to all common surfaces in our location.
All air conditioning filters have been upgraded to reduce contaminants in the air.
Fox in a Box escape rooms continue to be private games and you will never be paired with another group.
Customers will be provided with complementary hand sanitizer to use before and after your games.
All customers are asked to wait outside in designated areas until their game master invites them in to play their game. More instructions will be given in your reservation email.
All Fox in a Box Employees are required to wear masks at all times and no employee will be allowed to work if they feel any symptom of being sick or under the weather.
We thank you for your cooperation and are very excited to see you again!